Customer Service and Frequently Asked Questions
At Your Service

Excellent customer service is a Thermo Bond Buildings hallmark. With decades of on-the-job experience, our sales associates have the technical know-how to make sure your project is designed, engineered and constructed to provide the maximum protection available at the minimum cost. That’s no brag, just fact.
Frequently Asked Questions
If you ever have any questions or comments about our products, please call us at 1-800.356.2686.
How are Thermo Bond Buildings constructed?
Thermo Bond Buildings are prefabricated in our state-of-the-art plant, preventing weather-related construction delays and damage to materials. Among the available construction features are:
- Exterior finish with fiberglass aggregate panel widely used in office buildings and commercial property.
- Two-ply rubber roofing material with two piece galvanized metal roof edging.
- Skid assembly with standard rust preventive paint or hot dipped galvanized
- 3’ x 7’ steel door with accessories such as deadbolt lock, hydraulic door closer, padlock hasp and chain doorstop.
- Baseboard or fan forced heating.
- Fan ventilation system and weatherhoods.
- Cable ladders.
- Alarm contacts for open door, smoke, high and low temperature.
- Insulation values of R-11 to R-27 in the walls, roof & floor.
- Wall mount and window AC installation.
- 2″x4″, 2″x6″, 2″x8″, etc. roof construction.
- Wire mesh rodent shield on bottom of floor assembly.
- Bullet resistant reinforcement (30.06 or 357 mag.) available .
- Waveguide ports/floor penetrations in any size.
- Electrical wiring with duplex receptacles, fluorescent, incandescent and emergency lighting, exterior fixture, surge arrestor, halo ground system, master ground bar, generator/transfer switching, interior manual transfer switch and exterior generator receptacle.
- Safety items including fire extinguisher, first aid center and emergency eyewash station.
Are other exterior finish options available?
Thermo Bond Buildings are available in multiple colors, faux brick, painted, stainless steel or aluminum.
What is the impact resistance of the roof on Thermo Bond equipment shelters?
The minimum roof impact resistance is 220 foot-pounds with no damage to the exterior or interior of the shelter. Thermo Bond Buildings can also be designed with cost-effective integral steel reinforcement under the neoprene roofing material, or with exterior shielding capable of withstanding ice falling from 1,500-foot towers.
Are your buildings suitable for coastal environments?
Thermo Bond Buildings are both water and air tight. Each building is constructed to resist coastal exposures with their extended periods of humidity, rain and even hurricane force winds.
What is the lead time required to complete an equipment shelter?
Typically, the average project will require from 60 to 90 days from order submittal to delivery, although shorter lead times can be accommodated when a project involves a critical deadline.
How are your buildings delivered?
Thermo Bond equipment shelters are delivered on flatbed trucks to the jobsite where they are unloaded by a mobile crane. Approximately one hour is required to offload and secure the building to its concrete mounting slab at most locations.
Who is responsible for pouring the foundation for equipment shelters?
Thermo Bond can arrange for the mounting slab installation with a third party as part of the specification, or the project engineer can contract the work to be done by a local contractor.
Will Thermo Bond provide blueprints that I can show to our local planning and zoning authorities?
Our engineer-stamped blueprints indicate locations for electrical drops, AC units and HVAC venting and fans and other specified equipment. State certifications are provided where necessary.
What optional features are available from Thermo Bond?
While customization options are limitless, common requests involve features such as bullet-resistant walls; alarm sensors for temperature, intrusion and power failure; double-wide designs up to 24-plus-feet by 42-feet; multi-room interiors; and R-40 ceiling and R-25 wall and floor insulation, to name a few.